About Motomaki – Sushi Burritos and Bowls
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I saw good reviews so decided to give this place a shot, as other poke places were closed due to Easter Sunday. I ordered the Island Tuna Poke bowl and added salmon poke. Unfortunately, I paid upwards of $26 for the bowl and the bowl was mostly rice with an overwhelming amount of some sort of mayo dressing. As an avid fish eater, the bowl did not have enough fish to justify such a high price point of $26. The service was fast which is why I didn't give this place one star. I'm never coming back here and if you want to do yourself a favor, save your money because you do not get what you pay for.
The team seemed to be put out by the fact we had a birthday meal. When the cashier couldn’t figure out how to do it, the manager was called to come help. The computer had to be rebooted and the line behind us was growing. Once the computer was up, the birthday reward said it was redeemed. The manager did comp a meal, appearing not to be happy about it. When using Apple pay, the system was down for that as well. When we received the meals, the extras(chopsticks,etc) were not as requested. If this was my first visit, I would not return or recommend this to anyone.
I've only tried the bowls and they are delicious! So many choices or make your own custom bowl. Prices are right and the Happy hour (2-5?) deals are the best!
My wife and I love coming here. We have been coming here since they opened this location. We just stopped in for some rolls. They are about half the size they used to be and still cost 15$ each. Sorry to say I won't be going back anymore. Update: the owner reached out to have me review the store via there online review system. I have done as the owner asked and will update again when I get a response Update: still nothing from the Motomaki website review.
Food is usually good, but with multiple people placing orders in our group, there's almost always something wrong or missed. For being as expensive as it is, nothing should be missed or incorrect. I hesitate to go back, this has happened several times over a couple years.